At Déco Luminaire, your satisfaction is our priority. If you find an identical product at a lower price from another retailer, feel free to let us know in-store. Our team will review the information with you.

Certain conditions apply:

• the product must be identical
  
• it must come from an authorized Canadian retailer
  

If these conditions are met, we will match the price and you may even receive an additional 5% discount.

Our advisors will be happy to assist you throughout the process.

Déco Luminaire has several locations across Quebec, including:

• Québec
• Brossard (DIX30)
• Terrebonne

To view full addresses and store hours, please visit our store locations page.

Yes, you can visit our stores to see the light fixtures in real-life settings and receive advice tailored to your needs.

Absolutely! Our in-store advisors are available to assist you. They can guide you based on your space, needs, and style to help you make the right choice.

Déco Luminaire offers a wide selection including:

• ceiling lighting (pendants, flush mounts, chandeliers)
• wall lighting
• outdoor lighting
• table and floor lamps
• décor accessories (mirrors, wall art, furniture)

Perfect for all styles: modern, industrial, classic, or minimalist.

Yes, Déco Luminaire offers a constantly updated selection including:

• new arrivals added regularly
• exclusive lighting fixtures
• modern and design-focused collections

Feel free to browse our catalog to discover the latest trends and exclusives.

As orders are processed quickly, we recommend contacting us as soon as possible for any modification or cancellation request.

You can reach out to the store corresponding to your location. To find contact details, please visit our store locations page.

Yes, a confirmation email is sent to you immediately after your purchase.

Shipping is available across Canada.

Shipping is free on orders of $100 or more in Quebec, Ontario, and New Brunswick, and on orders of $500 or more for the rest of Canada.

For orders that do not meet these thresholds, shipping fees apply and vary based on the order amount.

For more details, please refer to our shipping policy.

Delivery times typically range from 3 to 9 business days, depending on your location.

They may also vary based on the carrier and the availability of the ordered products.

If you notice a defect, please report it within 48 hours of receiving your order.

Depending on the situation, the product may be:

• repaired
• exchanged

If neither option is possible, a store credit may be issued.

Yes, you can return an item in store within 15 days of purchase, provided that it is:

• new
• unused
• in its original packaging
• accompanied by the receipt

Yes, refunds are available in store as long as all return conditions are met.

Yes, exchanges are accepted within 30 days of purchase, under the same conditions.

Online purchases can be:

• exchanged
• or converted into a store credit

Please note that refunds are not offered for online orders.

You have 30 days from the date of purchase to exchange an item or receive a store credit, provided it meets the return conditions (new, unused, and in its original packaging).

Returns and exchanges must be completed in store only.

To be eligible, the product must meet the following conditions:

• be new and unused
• be returned in its original packaging
• include all accessories
• be accompanied by proof of purchase

Please ensure these conditions are met for your request to be accepted.

Products displayed on the website are available for purchase; however, they may not always be in stock in our warehouse at the time of your order.

Yes, we recommend contacting the store or customer service to confirm real-time availability.

You can visit our store locations page to find contact details and reach out directly to the store of your choice.

If an item is not available in inventory, it can be ordered from the supplier.

An additional delay, typically around 2 weeks, may apply before it is received at the warehouse.

If a product is no longer available (e.g., discontinued or removed from the website), the order may be:

• canceled
• or refunded

There may also be a slight delay between a product being removed and it no longer appearing on the website.

As online orders are processed on weekdays, an item purchased over the weekend may no longer be available at the time of processing.

In such cases, a team member will contact you to offer a solution or suggest a similar product.